Archive for Free
August 3, 2006 at 10:37 am
· Filed under Customer Feedback, Free, Magazines, POS, Research

excerpt:
“Now in its third year, the POS Scoreboard offers the industry’s only ranking of the top foodservice point-of-sale software companies based on company size, number of installations and user satisfaction.
…How do POS software systems compare in the opinion of foodservice operators? The user satisfaction scores offer charts and analyses of how systems fared in the criteria deemed most important by the operators themselves.”
source: “2006 POS Scoreboard – Rating Top POS Systems” (Hospitality Technology, 2006) [pdf, free registration req.]
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August 2, 2006 at 4:10 pm
· Filed under Free, Internet, Networking, knowledge
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July 28, 2006 at 3:08 pm
· Filed under Blogs, Free, Internet, Marketing, Tools

excerpt:
“On June 7, Reams started posting to the Mothership blog — and soon began counting down to opening. Then, on Friday, June 9, Reams announced on the blog the restaurant would be open the next morning. To his surprise, 50 customers came in for pulled pork barbecue and ribs – and their positive posts on his blog followed.
In simple terms, Reams managed to get Mothership off the ground and exceeding sales projections almost immediately without spending a penny on conventional advertising; only his blog, maintained by the free, Google-owned Blogger service, served as a sentinel for Mothership’s opening. He says he is Nashville’s only restaurateur using blogging as a method of publicity…”
source: “Businessman blogs boldly toward BBQ restaurant success” by Will York (The City Paper, Jul.24,2006)
Related links:
Free Blog Software / Hosting (About.com)
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July 26, 2006 at 10:12 am
· Filed under Free, Latest News, Newsletter, knowledge

“Tech Trends – focuses on the fast-changing world of Foodservice Technology. The electronic newsletter features an online-only tech editorial and CIO profile, and is information-filled with updates, news, fascinating features, revenue-generating ideas and technology tips.”
To view an example of the Tech Trends Newsletter, click here.
To subscribe to this newsletter, click here.
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July 25, 2006 at 9:54 am
· Filed under Article, Free, International, Research, knowledge

This section of Australia’s Restaurant & Catering association web site offers free restaurant technology articles and a free 70 page technology roadmap report.
Report: Technology Roadmap for the Restaurant & Catering Industry:
Restaurant & Catering Australia has, with funding support from Ausindustry, has developed a TECHNOLOGY Roadmap for the restaurant and catering industry. This Roadmap has considered, through consultations throughout Australia, the needs of restaurateurs and caterers and has arrived at eleven recommendations as to the way forward to achieve greater take up of technology.
Sample Summaries of Articles:
March/April 2005 – SALE AWAY – A POS system is a valuable tool to keep orders charged, stock counted and customers satisfied
May/June 2005 – CALL TO ORDER – The must have accessory by the wait staff is electronic order pads but are these handheld units as functional as mounted terminals?
May/June 2005 – UPDATE YOUR WEBSITE – An Auckland restaurant has found that an out-of-date website can be very expensive.
link: Restaurant & Catering Australia’s Technology Update (scroll down for articles and report)
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June 20, 2006 at 12:35 pm
· Filed under Customer Service, Free, Research, Waitstaff

excerpt:
"The depth and range of self-service solutions in the hospitality industry has grown over the last year. Consumers are more interested and motivated to use self-service kiosks and both hotel and restaurant operators are making significant strides in respect to rolling out solutions. While self-service solutions still have limited availability in hotels and even fewer restaurants, the number of roll outs planned will increase markedly over the next four years.
…While it may not be surprising, it is still significant that the companies driving self-service represent the largest hotel and restaurant companies and that large hotel companies are also playing an important role in driving self-service at their restaurant locations as well. These large operators are poised to play a significant role in shaping the pace and range of self-service solutions in hospitality."
source: "Hospitality Industry Self-Service Technology Study – Redefining Customer Service" (Hospitality Technology, 2006) [pdf, free registration required]
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May 17, 2006 at 11:10 pm
· Filed under Free, Programs, Tools

excerpt:
"There are a lot of great freeware products out there. Many are as good or even better than their commercial alternatives. This list features my personal pick of the "best of the best."
Listed below are 46 different freeware categories with my selection of the best products in each category. The list is ordered by program function rather than merit so you'll get the most out of it by browsing down this page at leisure. The pathologically impatient can consult the index below."
link: Tech Support Alert's The 46 Best-ever Freeware Utilities
For any restaurant owner who doesn't have a large software budget, you can probably find a free alternative program that can do the job just as well.
Freeware (or free programs) usually come with no strings attached, they are free to download and yours to use. This site is helpful in providing multiple freeware alternatives and reviews.
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