Archive for Free

Research: Hospitality Technology’s “2006 POS Scoreboard – Rating Top POS Systems”

pos_scoreboard.jpg

excerpt:
“Now in its third year, the POS Scoreboard offers the industry’s only ranking of the top foodservice point-of-sale software companies based on company size, number of installations and user satisfaction.

…How do POS software systems compare in the opinion of foodservice operators? The user satisfaction scores offer charts and analyses of how systems fared in the criteria deemed most important by the operators themselves.”

source: “2006 POS Scoreboard – Rating Top POS Systems” (Hospitality Technology, 2006) [pdf, free registration req.]

Comments (1)

Resource: Restaurant Technology Discussion Boards

rtech.jpg
There are not many free discussion forums to discuss restaurant technology and POS. Here are two forums available:

Foodservice.com’s TechTalk – Restaurant POS / Software
WebFoodPros’ Bits ‘n Bites Foodservice Software Forum

Leave a Comment

Press Release: “MealAgent Launches National Free Online Food Ordering Website” (Jun.,2006)

mealagent.jpg

excerpt:
“A new website is now offering restaurants around the country free online food ordering for their customers. MealAgent.com provides a customizable, web-based take-out interface that is free to both restaurants and to their customers: people ordering food are never charged, and restaurants are only charged for extra services.

MealAgent believes that every restaurant should be able to have a web presence and that people should be able to easily order from their favorite restaurants without having to pick up a phone…”

source: “MealAgent Launches National Free Online Food Ordering Website” (Meal Agent, Jun.21,2006) [press release]

MealAgent is able to send orders to restaurants via:

  • Fax
  • Email
  • SMS Cellphone Message
  • Alpha Pager
  • Supported POS Systems

link: MealAgent

Other companies providing related services:
Waiter on Wheels
Waiter.com
Delivery.com
Ehungry.com

Leave a Comment

Article: “Businessman blogs boldly toward BBQ restaurant success” (Jul.2006)

broadcast.jpg

excerpt:
“On June 7, Reams started posting to the Mothership blog — and soon began counting down to opening. Then, on Friday, June 9, Reams announced on the blog the restaurant would be open the next morning. To his surprise, 50 customers came in for pulled pork barbecue and ribs – and their positive posts on his blog followed.

In simple terms, Reams managed to get Mothership off the ground and exceeding sales projections almost immediately without spending a penny on conventional advertising; only his blog, maintained by the free, Google-owned Blogger service, served as a sentinel for Mothership’s opening. He says he is Nashville’s only restaurateur using blogging as a method of publicity…”

source: “Businessman blogs boldly toward BBQ restaurant success” by Will York (The City Paper, Jul.24,2006)

Related links:
Free Blog Software / Hosting (About.com)

Comments (1)

Newsletter: Tech Trends from Nation’s Restaurant News

techtrends.jpg

“Tech Trends – focuses on the fast-changing world of Foodservice Technology. The electronic newsletter features an online-only tech editorial and CIO profile, and is information-filled with updates, news, fascinating features, revenue-generating ideas and technology tips.”

To view an example of the Tech Trends Newsletter, click here.
To subscribe to this newsletter, click here.

Comments (1)

Resource: Restaurant & Catering Australia’s Technology Update

australia_restaurant.jpg

This section of Australia’s Restaurant & Catering association web site offers free restaurant technology articles and a free 70 page technology roadmap report.

Report: Technology Roadmap for the Restaurant & Catering Industry
:

Restaurant & Catering Australia has, with funding support from Ausindustry, has developed a TECHNOLOGY Roadmap for the restaurant and catering industry. This Roadmap has considered, through consultations throughout Australia, the needs of restaurateurs and caterers and has arrived at eleven recommendations as to the way forward to achieve greater take up of technology.

Sample Summaries of Articles:

March/April 2005 – SALE AWAY – A POS system is a valuable tool to keep orders charged, stock counted and customers satisfied

May/June 2005 – CALL TO ORDER – The must have accessory by the wait staff is electronic order pads but are these handheld units as functional as mounted terminals?

May/June 2005 – UPDATE YOUR WEBSITE – An Auckland restaurant has found that an out-of-date website can be very expensive.

link: Restaurant & Catering Australia’s Technology Update (scroll down for articles and report)

Leave a Comment

Software: MenuManager (FHG International)

menumanager.jpg

excerpt:
“MENUMANAGER© is a user-friendly software program which can assist restaurant managers reduce their food costs, increase product consistency and reduce considerable time of manual bookkeeping.

While the program has several sophisticated aspects which enable the restaurateur to access and manipulate a plethora of information which will be the basis for better decision making, the restaurateur need only use one of the nine reports to immediately experience a time and cost saving.

The program allows you to develop a series of controls and standards over food cost and quality which have not been available before…”

link: MenuManager (FHG International) [free download link is on the bottom of the page]

Leave a Comment

Research: “Hospitality Industry Self-Service Technology Study – Redefining Customer Service” (2006)

htmag.jpg

excerpt:
"The depth and range of self-service solutions in the hospitality industry has grown over the last year. Consumers are more interested and motivated to use self-service kiosks and both hotel and restaurant operators are making significant strides in respect to rolling out solutions. While self-service solutions still have limited availability in hotels and even fewer restaurants, the number of roll outs planned will increase markedly over the next four years.

…While it may not be surprising, it is still significant that the companies driving self-service represent the largest hotel and restaurant companies and that large hotel companies are also playing an important role in driving self-service at their restaurant locations as well. These large operators are poised to play a significant role in shaping the pace and range of self-service solutions in hospitality."

source: "Hospitality Industry Self-Service Technology Study – Redefining Customer Service" (Hospitality Technology, 2006) [pdf, free registration required]

Leave a Comment

Article: “Free Online Resource Enables Companies of Any Size to Unlock Secrets of Customer Satisfaction” (Jun.2006)

 

excerpt:
"Zoomerang, the leader in online surveys, is changing that mix with the launch of its new Customer Satisfaction Resource Center (CSRC). A first-of-its-kind resource, the CSRC is designed to help organizations discern and quantify customer wants and needs. The new CRSC is available at no charge to Zoomerang customers and visitors alike at www.customersatisfactionresource.com.

…"Now with our Customer Satisfaction Resource Center, even companies new to online surveys can easily access the information they need to conduct customer surveys that will positively affect their business relationships and their bottom line." 

source: "Free Online Resource Enables Companies of Any Size to Unlock Secrets of Customer Satisfaction" (TMCnet, Jun.19,2006) 

Leave a Comment

Programs: Tech Support Alert’s The 46 Best-ever Freeware Utilities

freeware.gif

excerpt:
"There are a lot of great freeware products out there. Many are as good or even better than their commercial alternatives. This list features my personal pick of the "best of the best."

Listed below are 46 different freeware categories with my selection of the best products in each category. The list is ordered by program function rather than merit so you'll get the most out of it by browsing down this page at leisure. The pathologically impatient can consult the index below."

link: Tech Support Alert's The 46 Best-ever Freeware Utilities

For any restaurant owner who doesn't have a large software budget, you can probably find a free alternative program that can do the job just as well.

Freeware (or free programs) usually come with no strings attached, they are free to download and yours to use. This site is helpful in providing multiple freeware alternatives and reviews.

Leave a Comment

Older Posts »