August 16, 2006 at 1:42 pm
· Filed under Article, Internet, Marketing, Tools

excerpt:
“Google Inc. will offer printable discount coupons to local shoppers, in a promotional bid that aims to drive U.S. online shoppers using its Google Maps service to visit stores, the company said.
The world’s top Web search supplier is taking advantage of the marketing tool, which is traditionally used by small businesses, to entice U.S. consumers to seek out savings from local retailers such as dry cleaners, pizza delivery restaurants and auto repair shops.
Google has partnered with Valpak, the top U.S. supplier of coupon advertising, to provide more than 20,000 coupons from current Valpak advertisers when consumers search for relevant stores using its Google Maps map and local directory service…”
source: “Google Maps offers discount coupons for US stores” by Eric Auchard (Reuters, Aug.14,2006)
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August 15, 2006 at 11:50 am
· Filed under Headlines
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August 4, 2006 at 3:45 pm
· Filed under Article, Customer Service, Magazines, POS

excerpt:
“Wireless point-of-sale (POS) systems started gaining attention in 2001, but are just now starting to pop up more often at the tables of casual-dining restaurants. This market represents an estimated 41 percent of the wireless POS market, according to 2005 research from Mercator Advisory Group, a research firm for the payment industry.
With benefits such as turning tables faster, delivering more accurate orders, and maximizing server productivity and customer satisfaction, there’s no question why restaurants are remaking themselves with wireless handheld systems…”
source: “The Wireless Touch: Casual restaurants adopt wireless POS with service in mind” by Vicki Powers (Hospitality Technology, July/August 2006)
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August 3, 2006 at 10:37 am
· Filed under Customer Feedback, Free, Magazines, POS, Research

excerpt:
“Now in its third year, the POS Scoreboard offers the industry’s only ranking of the top foodservice point-of-sale software companies based on company size, number of installations and user satisfaction.
…How do POS software systems compare in the opinion of foodservice operators? The user satisfaction scores offer charts and analyses of how systems fared in the criteria deemed most important by the operators themselves.”
source: “2006 POS Scoreboard – Rating Top POS Systems” (Hospitality Technology, 2006) [pdf, free registration req.]
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August 2, 2006 at 4:10 pm
· Filed under Free, Internet, Networking, knowledge
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July 28, 2006 at 3:08 pm
· Filed under Blogs, Free, Internet, Marketing, Tools

excerpt:
“On June 7, Reams started posting to the Mothership blog — and soon began counting down to opening. Then, on Friday, June 9, Reams announced on the blog the restaurant would be open the next morning. To his surprise, 50 customers came in for pulled pork barbecue and ribs – and their positive posts on his blog followed.
In simple terms, Reams managed to get Mothership off the ground and exceeding sales projections almost immediately without spending a penny on conventional advertising; only his blog, maintained by the free, Google-owned Blogger service, served as a sentinel for Mothership’s opening. He says he is Nashville’s only restaurateur using blogging as a method of publicity…”
source: “Businessman blogs boldly toward BBQ restaurant success” by Will York (The City Paper, Jul.24,2006)
Related links:
Free Blog Software / Hosting (About.com)
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July 26, 2006 at 10:12 am
· Filed under Free, Latest News, Newsletter, knowledge

“Tech Trends – focuses on the fast-changing world of Foodservice Technology. The electronic newsletter features an online-only tech editorial and CIO profile, and is information-filled with updates, news, fascinating features, revenue-generating ideas and technology tips.”
To view an example of the Tech Trends Newsletter, click here.
To subscribe to this newsletter, click here.
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July 26, 2006 at 10:01 am
· Filed under Headlines
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July 25, 2006 at 9:54 am
· Filed under Article, Free, International, Research, knowledge

This section of Australia’s Restaurant & Catering association web site offers free restaurant technology articles and a free 70 page technology roadmap report.
Report: Technology Roadmap for the Restaurant & Catering Industry:
Restaurant & Catering Australia has, with funding support from Ausindustry, has developed a TECHNOLOGY Roadmap for the restaurant and catering industry. This Roadmap has considered, through consultations throughout Australia, the needs of restaurateurs and caterers and has arrived at eleven recommendations as to the way forward to achieve greater take up of technology.
Sample Summaries of Articles:
March/April 2005 – SALE AWAY – A POS system is a valuable tool to keep orders charged, stock counted and customers satisfied
May/June 2005 – CALL TO ORDER – The must have accessory by the wait staff is electronic order pads but are these handheld units as functional as mounted terminals?
May/June 2005 – UPDATE YOUR WEBSITE – An Auckland restaurant has found that an out-of-date website can be very expensive.
link: Restaurant & Catering Australia’s Technology Update (scroll down for articles and report)
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