Article: “The Wireless Touch” (Jun.2006)

July 12, 2006 at 1:05 pm · Filed under Customer Service, Magazines, POS

excerpt:

“Wireless point-of-sale (POS) systems started gaining attention in 2001, but are just now starting to pop up more often at the tables of casual-dining restaurants. This market represents an estimated 41 percent of the wireless POS market, according to 2005 research from Mercator Advisory Group, a research firm for the payment industry.

With benefits such as turning tables faster, delivering more accurate orders, and maximizing server productivity and customer satisfaction, there’s no question why restaurants are remaking themselves with wireless handheld systems.”

source: “The Wireless Touch” by Vicki Powers (Hospitality Technology, Jun.2006)

Note: This article was excerpted from Hospitality Technology magazine and is available online along with the rest of the issue. To see the other articles click here.

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